Configuration and Customization

The Enterprise Dashboard comes ready to use. However, to customize access in a role based manner, you can define users with certain capabilities and configure organizations.

User management

After booking Enterprise Dashboard Open Telekom Cloud will provide you an admin account for your organization. An organization contains all contracts owned by your company. With this admin account, you can set up (invite) additional users for either your complete organization, a global view, or certain tenants, a tenant view. Be aware that the invitation will be valid for 30 days before expiring. The initial admin account will be created in each organization that represents your company. You will find more information about the organization and how they are utilized in Enterprise Dashboard in the next chapter.

The following user groups are available in an organization:

Usergroup name

Usergroup permissions


Can do everything scoped to the organization. For example:

  • Add and edit data sources.

  • Add and edit organization users and teams.

  • Create API keys.


  • Can create and modify dashboards and alert rules. This can be disabled for selected folders and dashboards.

  • Cannot create or edit data sources nor invite new users.


  • View any dashboard. This can be disabled on specific folders and dashboards.

  • Cannot create or edit dashboards nor data sources.

You can check your permissions within your user preferences. Click on your user icon, select “Preferences” and you will find a list of all organizations you are part of and which permissions you have.


Enterprise Dashboard is utilizing Grafana’s built in organization feature, to separate your individual tenants (or in financial terms your contracts) from each other. Open Telekom Cloud will give you depending on your Enterprise Dashboard version access to either a single or multiple/all tenants. Your organization is split into several Grafana organizations, depending on the number of tenants you are currently using.

In the following there are some examples:

  • If you have one tenant, you should use the medium version and will have one Grafana organization, representing the billing data of your contract.

  • If you have at least two contracts, you should use the large version and will have three Grafana organizations. A global organization, including the global dashboard, and one organization for each individual contract.

  • If you have at least three contracts and want to group them individually on not per default all in one global dashboard, you should use the extra-large version of the dashboard. You will receive some global dashboards, depending on your preferences.

This allows you to set up either dedicated user accounts within Enterprise Dashboard to view just one tenant, or an overall view if you grant them access to your global dashboard.

Current Limitations

In the following you will see a list of current limitations:

  • Billing data is updated once per day around 8 am (GMT +2).

  • Billing Data is available up to the day before the current date. On Tuesday you can see data up until Monday.

  • Alerting for queries using Grafana variables (for example $tenant from Tenant Switcher, used in Payer based Dashboard) is not supported in Grafana.

  • VAT or other taxes are not included in Enterprise Dashboard.

  • Enterprise Dashboard cannot be ordered in T-Systems eShop.