Installing the Agent on a Windows Server

You can enable HSS for ECSs only after installing the agent. This section describes how to install the agent on a Windows server.

Prerequisites

  • The server is running.

  • Ensure the outbound rule of your security group allows access to the port 10180 on the 100.125.0.0/16 network segment. (This is the default setting.)

  • The available capacity of the disk where the agent is to be installed must be greater than 300 MB. Otherwise, the agent installation may fail.

  • If any third-party security software has been installed on your server, the HSS agent may fail to be installed. In this case, disable or uninstall the software before installing the agent.

Constraints

Only 64-bit server protection is supported.

Installation Path

The agent installation path on servers running on Windows cannot be customized. The default path is: C:\Program Files\HostGuard.

Procedure

  1. Log in to the management console.

  2. Click image1 in the upper left corner of the page, select a region, and choose Security > Host Security Service. The HSS page is displayed.

  3. In the navigation pane, choose Installation & Configuration.

  4. Click the Agent Management tab.

  5. Copy the address for downloading the agent installation package.

    1. Click the value of Servers Without Agents area to filter the servers that have not installed agents.

    2. In the Operation column of a server, click Install Agent.

    3. In the displayed dialog box, click Copy to copy the address for downloading the agent installation package.

  6. Remotely log in as user Administrator to the server where the agent is to be installed.

  7. On the server where the agent is to be installed, use Internet Explorer to download the agent installation package from the copied agent download address and decompress it.

  8. Run the agent installation program.

  9. Check the HostGuard.exe and HostWatch.exe processes in the Windows Task Manager.

    If the processes do not exist, the agent installation fails. In this case, reinstall the agent. It takes 3 to 5 minutes for the console to update the agent status after agent installation.

Follow-up Procedure

After the agent is installed, enable security protection for your server. For details, see Enabling Protection.

last updated: 2024-12-20 12:17 UTC - commit: b388aa84bdc22cbf164091ddd381853374abb2d1