How Do I Handle Image Quality Errors?

Symptom

When calling an OCR API, the following error codes may occur related to image quality:

  • Error code AIS.0102: Unsupported image format.

  • Error code AIS.0103: Image size does not meet requirements.

  • Error code AIS.0104: Unsupported image type or poor image quality.

Solution

  • Check whether the image format and pixel meet the requirements by referring to Constraints and Limitations in Optical Character Recognition Service Overview.

  • Verify that the Base64 encoding of the image is complete.

  • Check the image quality to ensure that the text in the image is clear and legible to the naked eye.

  • Verify that the API function matches the input image.