Sharing Logs

If you need technical support personnel to help you with troubleshooting, you can use the log sharing function to provide logs in a specific time to technical support personnel for fault location.

Procedure

  1. Log in to the MRS management console.

  2. Click image1 in the upper-left corner on the management console and select a region and project.

  3. In the navigation tree of the MRS management console, choose Clusters > Active Clusters, select a cluster, and click its name to switch to the cluster details page.

  4. In the upper right corner of the displayed page, choose O&M > Share Log to open the Share Log dialog box.

  5. Select the start time and end time in Time Range.

    Note

    • Select Time Range based on the suggestions of support personnel.

    • End Date must be later than Start Date. Otherwise, logs cannot be filtered by time.