What Should I Do If WTP Cannot Be Enabled?¶
The causes of this problem vary by scenarios.
Agent Status Is Abnormal¶
Symptom
The agent status is Offline or Not installed in the server list on the Web Tamper Protection page.
Solution
Rectify the fault by following the instructions provided in How Do I Fix an Abnormal Agent. Ensure that Agent Status in the server list is Online.
Protection Was Enabled on the Wrong Page¶
To enable WTP, choose Web Tamper Protection > Servers.
Note
If you have applied for the WTP edition, you can use all functions of the premium edition, and you can enable the server protection only on the Web Tamper Protection. After WTP is enabled, server protection of the premium edition is also enabled.