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  6. ALM-12005 OKerberos Resource Is Abnormal

ALM-12005 OKerberos Resource Is Abnormal

Description

The alarm module monitors the status of the Kerberos resource in Manager. This alarm is generated when the Kerberos resource is abnormal and is cleared after the Kerberos resource recovers and the alarm handling is complete.

Attribute

Alarm ID

Alarm Severity

Automatically Cleared

12005

Major

Yes

Parameters

Parameter

Description

ServiceName

Specifies the service for which the alarm is generated.

RoleName

Specifies the role for which the alarm is generated.

HostName

Specifies the host for which the alarm is generated.

Impact on the System

The Kerberos resources are abnormal and the Manager authentication service is unavailable. As a result, the security authentication function cannot be provided for upper-layer web services. Users may be unable to log in to Manager.

Possible Causes

The OLdap resource on which the OKerberos depends is abnormal.

Procedure

  1. Check whether the OLdap resource on which the OKerberos depends is abnormal in Manager.

    1. Log in to the active management node.
    2. Run the following command to check whether the OLdap resource managed by HA is in the normal state:

      sh ${BIGDATA_HOME}/OMSV100R001C00x8664/workspace0/ha/module/hacom/script/status_ha.sh

      The OLdap resource is in the normal state when it is in the Active_normal state on the active node and in the Standby_normal state on the standby node.

  2. See ALM-12004 OLdap Resource Is Abnormal for further assistance. After the OLdap resource status recovers, check whether the OKerberos resource is in the normal state.

    • If yes, no further action is required.
    • If no, go to Step 3.

  3. Collect fault information.

    1. On MRS Manager, choose System > Export Log.
    2. Contact technical support engineers for help, detail see technical support.

Related Information

N/A