• Image Management Service

ims
  1. Help Center
  2. Image Management Service
  3. User Guide
  4. FAQs
  5. OS
  6. How Can I Resolve the Problem That the ECS Fails to Start When I Have Selected Enable Automatic Configuration During Windows Image Registration?

How Can I Resolve the Problem That the ECS Fails to Start When I Have Selected Enable Automatic Configuration During Windows Image Registration?

This problem is probably caused by the failure of offline VirtIO driver injection.

When you inject the VirtIO driver for a Windows ECS offline, there are some restrictions:

  • If the boot mode of the image file is UEFI, the VirtIO driver cannot be injected offline.
  • It is recommended that you disable Group Policy Object (GPO). Some policies may cause the failure to inject the VirtIO driver offline.
  • It is recommended that you stop the antivirus software. Otherwise, the VirtIO driver may fail to be injected offline.

If you need to update the VirtIO driver, install UVP VMTools. For details, see section "Optimizing Windows Private Images" in the Image Management Service User Guide.