Password authentication is required to log in to a Windows ECS. Therefore, a key file is required to obtain the initial password for logging in to the ECS. However, after Get Password (see section Obtaining the Password for Logging In to a Windows ECS) is clicked, the system displays a message indicating that the password could not be viewed. ECS login was therefore unsuccessful.
Possible causes vary depending on the image used to create the Windows ECS.
If a private image is created without Cloudbase-Init installed, the ECS configuration cannot be customized. As a result, you can log in to the ECS only using the original image password.
The original image password is the OS password configured when the private image was created. If the original image password has been lost, use the password reset function available on the Elastic Cloud Server page to reset the password.