• Elastic Cloud Server

ecs
  1. Help Center
  2. Elastic Cloud Server
  3. User Guide
  4. FAQs
  5. VNC-based Login FAQs
  6. What Should I Do If the Page Does not Respond After I Log In to an ECS Using VNC and Do Not Perform Any Operation for a Long Period of Time?

What Should I Do If the Page Does not Respond After I Log In to an ECS Using VNC and Do Not Perform Any Operation for a Long Period of Time?

If your computer is running Windows 7 and you logged in to the ECS using Internet Explorer 10 or 11, click AltGr twice on the VNC page.