• Cloud Search Service

css
  1. Help Center
  2. Cloud Search Service
  3. User Guide
  4. FAQs
  5. Why Cannot I Perform Index Backup?

Why Cannot I Perform Index Backup?

Index backup is implemented by creating cluster snapshots. If you cannot perform index backup, perform the following steps:

Check Whether the Account or IAM User Has the Index Backup Permission

  1. Log in to the IAM management console.
  2. Check the user group, to which the account or the IAM user belongs.

    For details, see Viewing or Modifying User Information.

  3. Check whether the permissions assigned to the user group contain the following: Tenant Administrator for project OBS in region Global service and CSS Administrator in the current region.

    For details, see Viewing and Modifying User Group Information.

    • If neither of the preceding permissions is contained, go to 4.
    • If both of the preceding permissions are contained, contact the customer service.
  4. Add the following permissions to the user group: Tenant Administrator for project OBS in region Global service and CSS Administrator in the current region.

    For details, see Viewing and Modifying User Group Information.