• Native OpenStack API

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  5. Error Code Description

Error Code Description

Context

  • An error code returned by an API does not correspond to one error message. The following table lists only common error messages.
  • Most ECS APIs are asynchronous. Some error codes are displayed in the returned messages for task viewing requests. HTTP status codes may not be accurate.
  • The ECS service is strongly dependent on other services, such as network and storage. When error messages are provided for the ECS-depended services, contact technical support for troubleshooting.
  • If the system displays an error code when you perform operations on the management console, see "How Do I Handle Error Messages Displayed on the Management Console?" in Elastic Cloud Server User Guide for troubleshooting.

Error Codes

HTTP Status Code

Error Code

Description

Error Message

Solution

400

Ecs.0000

Request error.

An existing EIP cannot be assigned to the ECSs created in batches.

Check the request body according to the returned error message.

400

Ecs.0001

The number of ECSs has reached the maximum allowed.

The number of ECSs is beyond the quota limit.

Apply for a higher quota of the corresponding resource according to the returned error message.

400

Ecs.0003

You do not have permission or your balance is insufficient.

The token role contains op_suspended. The current operation is not allowed.

Check whether the account balance is insufficient and the account is frozen according to the returned error message.

400

Ecs.0004

Authentication failed.

Failed to assign permissions: %s

For details, see the returned error message or contact technical support.

400

Ecs.0005

Invalid parameters.

Invalid request body.

Check whether the request body is of the correct JSON structure according to the API reference.

400

Ecs.0006

No product ID in the Marketplace image.

Marketplace image [%s] should have a product code.

Check image parameter.

400

Ecs.0007

Invalid image attributes.

ECS does not support the ironic image [%s].

Adjust the specifications or image type.

400

Ecs.0008

Invalid flavor attributes.

performancetype in extended flavor field [%s] is null.

Contact technical support to check whether the flavor registration is valid.

400

Ecs.0009

Flavor conflict.

Flavor [%s] does not support auto recovery.

Change the flavor when modifying ECS specifications.

400

Ecs.0010

The private IP address is already in use.

Private IP address %s is already in use.

Change the port.

400

Ecs.0011

Failed to meet password complexity requirements.

The password length must range from 8 to 26.

Check the password length and change the password.

400

Ecs.0012

The number of IP addresses in the subnet is insufficient.

Insufficient IP addresses.

Check whether the floating IP addresses of the subnet are used up.

400

Ecs.0013

Insufficient EIP quota.

Insufficient EIP quota.

Apply for a higher EIP quota because the EIP quota is insufficient.

400

Ecs.0015

The disk of this type is not applicable to the ECS.

Flavor resource_type %s does not match volume_type %s.

Check whether the volume type matches the flavor.

400

Ecs.0027

Private flavor.

Flavor %s is private.

Change another flavor.

400

Ecs.0028

The blacklisted user configured in the flavor is not allowed to use the flavor.

The user is contained in %s and is not allowed to use the flavor.

Change another flavor.

403

Pdp.0001

Fine-grained authentication failed.

PDP check failed: %s

Assign desired operation permissions.

400

Ecs.0021

Insufficient EVS disk quota.

Failed to check the Cinder quota: The number of volumes is beyond the quota limit.

Apply for a higher EVS disk quota.

400

Ecs.0022

The number of ECSs in the ECS group exceeded the upper limit.

The number of ECSs is beyond the ECS group quota limit.

Apply for a higher ECS quota for an ECS group.

400

Ecs.0023

Invalid token, or the tenant ID in the token is different from that in the URL.

The tenant ID in token does not match that in URL.

Apply for a valid token or check the tenant ID in the URL.

400

Ecs.0100

The ECS status does not meet requirements.

Volumes can be attached to server [%s] only in started or stopped state.

The ECS in the current state does not support this operation. Try again later.

400

Ecs.0101

Abnormal system disk status.

Status error of the system volume.

For details, contact technical support.

400

Ecs.0102

The system disk status does not allow the disk to be detached.

System disk status does not support uninstallation, serverId [%s]

Check the status of the system disk.

400

Ecs.0103

The disk is unavailable.

The volume %s has been frozen and cannot be attached.

Check the disk status or contact technical support to change the disk status.

400

Ecs.0104

Insufficient number of ECS slots for attaching disks.

The number of volumes attached to server[%s] has exceeded the upper limit.

Adjust the number of attached disks.

400

Ecs.0105

Failed to query the system disk of the ECS.

Failed to view the details about the system volume: %s.

Check whether the ECS has a system disk attached.

400

Ecs.0106

Abnormal network status.

Failed to create VLAN network %s because the network status is error.

Contact technical support for fault locating.

403

Ecs.0110

Operations are prohibited on the client due to permissions.

Token role %s is not allowed to perform this operation.

You do not have the permission to perform such an operation. Check token permissions. For details, see the error message returned by the API.

400

Ecs.0111

The disk is not in the attachment list.

Disk %s is not in the attachment list for ECS %s.

Check whether the selected disk has been attached to the ECS, or replace the disk.

400

Ecs.0112

The ECS is not of pay-per-use type, and it cannot be migrated.

Create a pay-per-use ECS.

For details, see the returned error message or contact technical support.

404

Ecs.0114

The ECS cannot be detected.

Instance [%s] could not be found.

Check whether the ECS has been created.

400

Ecs.0118

The number of tasks in a batch is greater than the upper limit.

The number of ECSs %s is greater than the maximum number %s.

Check the number of ECSs in the batch.

400

Ecs.0119

An ECS cannot be attached with an encrypted disk with a disabled key.

The key of the encrypted disk has been disabled, and the disk cannot be attached to the ECS.

Change the key status.

400

Ecs.0201

Failed to create the NIC.

Failed to create port in network %s because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0202

Failed to create the system disk.

Failed to create volume %s because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0203

Failed to create the data disk.

Failed to create volume %s because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0204

Failed to create the ECS.

Failed to add a tag to server %s: %s.

For details, see the returned error message or contact technical support.

400

Ecs.0205

Failed to attach the data disk.

Failed to call the Nova API to attach volume %s to ECS %s because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0207

Failed to modify the ECS specifications.

Failed to resize server %s: %s.

For details, see the returned error message or contact technical support.

400

Ecs.0208

System error (failed to update metadata).

Failed to update the metadata of image %s.

For details, see the returned error message or contact technical support.

400

Ecs.0209

Failed to confirm the ECS specifications modification.

Failed to confirm the flavor change of server %s: %s.

For details, see the returned error message or contact technical support.

400

Ecs.0210

System error.

Failed to call the VPC API to assign an FIP to port %s: %s.

For details, see the returned error message or contact technical support.

400

Ecs.0211

Failed to create the NIC.

Failed to create QoS because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0212

Failed to allocate the private IP address.

Failed to call the Neutron API to view private IP addresses because the response is null or invalid.

For details, contact technical support.

400

Ecs.0213

Failed to update the port attributes.

Failed to update allowed_address_pairs of port %s because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0214

Failed to create the network.

Failed to create VLAN network because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0216

Failed to create the subnet.

Failed to create the subnet for VLAN %s.

For details, see the returned error message or contact technical support.

400

Ecs.0217

Failed to attach the NIC.

Attached to server [%s] port [%s] failed. Cause: %s

Contact technical support to locate the fault.

400

Ecs.0219

Failed to create the ECS.

Failed to quickly create server %s because the ECS status is error or %s.

For details, see the returned error message or contact technical support.

400

Ecs.0221

Failed to migrate the ECS.

Cannot cold migrate from DeH [%s] to the same DeH.

For details, see the returned error message or contact technical support.

400

Ecs.0301

Failed to query the ECS.

The information, status, or metadata of server %s is null.

For details, see the returned error message or contact technical support.

400

Ecs.0302

Failed to query the ECS quota of the tenant.

Failed to view the quota usage of tenant %s because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0303

Failed to query the specifications.

Failed to view flavor %s because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0304

Failed to query the image.

Failed to view image %s because the image or image name is null.

Contact technical support to check whether the image has been correctly registered or to check other causes.

400

Ecs.0306

Failed to query the backup.

Failed to view the backup because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0307

Failed to query the port.

Failed to view the port because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0308

Failed to query the ECS quota of the tenant.

Failed to view limits because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0309

Failed to query the NIC QoS.

Failed to view QoS because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0310

System error.

Failed to view the network because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0311

Failed to query the volume type.

Failed to view the volume type of tenant %s because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0313

Failed to query the ECS group.

Failed to query server group: %s

For details, see the returned error message or contact technical support.

400

Ecs.0314

Failed to obtain the key pair.

Failed to obtain the key pair. Reason: %s

For details, see the returned error message or contact technical support.

400

Ecs.0315

Failed to obtain the automatic recovery status.

Failed to call the Nova API to obtain the automatic recovery status of tenant ID [%s] on server [%s]. The response is null or invalid.

For details, see the returned error message or contact technical support.

400

Ecs.0319

Insufficient flavor capacity.

Check capacity: Capacity is not enough.

Apply for expanding the flavor capacity.

400

Ecs.0401

Failed to undo the operation performed on the port.

Failed to delete the port because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0402

Failed to undo the operation performed on the system disk.

Failed to delete system volume [%s] because %s.

Contact Cinder technical support to locate the fault.

400

Ecs.0403

Failed to undo the operation performed on the ECS.

Failed to delete ECS [%s] because %s.

Contact technical support to locate the fault.

400

Ecs.0405

Failed to undo the operation performed on the data disk.

Failed to delete volume %s because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0501

Failed to delete the ECS.

Failed to delete ECS %s because downloading the system volume data is in progress.

Try again later or contact technical support.

400

Ecs.0502

Failed to delete the private IP address.

Failed to roll back the EIP [%s] unbinding: %s.

For details, see the returned error message or contact technical support.

400

Ecs.0503

Failed to query the system volume.

Failed to view details about the volume because %s.

For details, see the returned error message or contact technical support.

400

Ecs.0507

Failed to delete the NIC.

Resource VLAN NICs cannot be deleted.

Check the NIC type.

400

Ecs.0510

Yearly/Monthly ECSs do not support changing OSs.

The yearly/monthly ECS created using a Marketplace image does not support changing OS.

The ECSs created using a Marketplace image and billed in yearly/monthly mode do not support changing OSs.

501

Ecs.0603

Other commands are being executed. Try again 1 minute later.

The running state %s of ECS %s for tenant %s is unstable.

Try again 1 minute later.

400

Ecs.0610

Resetting the password failed.

Failed to reset the password for logging in to ECS [%s].

Try again later or contact technical support.

400

Ecs.0611

Requesting for a batch operation failed.

Batch operation failed.

Rectify the fault based on the returned error information and submit the request again.

404

Ecs.0614

The ECS cannot be detected.

itemNotFound: Instance xxx could not be found.

Check whether the ECS exists.

500

Ecs.0615

An error has occurred in the request from an ECS.

The thread list is empty.

Contact technical support to locate the fault.

400

Ecs.0616

Failed to modify an ECS.

Failed to change the name of ECS [%s].

Try again later or contact technical support.

400

Ecs.1000

Failed to access the OpenStack.

Failed to call the Nova V21 API to view the details about the ECS because %s.

Failed to call Nova APIs. Contact technical support.

400

Ecs.1001

OpenStack access error.

Failed to delete the ECS because the ECS is being deleted.

The abnormal ECS is caused by an OpenStack error. In such an event, contact technical support.

400

Ecs.1002

OpenStack access timed out.

System timed out.

The task timed out. For details, contact technical support.

400

Ecs.1100

Failed to access the IAM.

Failed to call the IAM API because %s.

For details, see the returned error message or contact technical support.

400

Ecs.1200

Failed to access the VPC.

Failed to view the EIP because %s.

For details, see the returned error message or contact technical support.

400

Ecs.1201

VPC access timed out.

Operation timed out.

The task timed out. For details, contact technical support.

400

Ecs.1300

EVS access timed out.

Failed to call the Cinder API to create a volume because %s.

For details, see the returned error message or contact technical support.

202

Common.0024

Limited by traffic control.

The traffic has exceeded the upper limit.

The number of concurrent requests has exceeded the upper limit. Try again later.

400

Common.0002

Empty request body.

Request body is null!

Check the request body.

400

Common.0011

Invalid job ID.

Failed to obtain the job.

Check whether the source of the job ID is correct.

400

Common.0018

Invalid token, or the tenant ID in the token is different from that in the URL.

Tenant ID in token is not the same as that in URL.

Check whether the tenant token is correct.

400

Common.0020

Failed to retry the task.

Failed to call the redo API.

Contact technical support.

400

Common.0021

An error has occurred in job query.

Failed to obtain the job.

Contact technical support.

400

Common.0022

An error has occurred in job submission.

Job failed.

Contact technical support.

400

Common.0999

Task terminated.

The system was down.

Contact technical support.

400

Common.0025

An error has occurred in job query.

Failed to obtain the job because %s.

Contact technical support.

400

Common.0026

An error occurred in AZ query.

Fail to obtain the AZ.

Contact technical support.

401

Common.0013

Invalid token.

Do not perform this operation.

Check whether the tenant token is correct.

500

Common.0001

A system exception occurred.

System error.

For details, see the returned error message or contact technical support.

503

Common.1503

Limited by API traffic control.

An error has occurred in API traffic control because %s.

Too many APIs are being executed. Try again later.

400

CMM.0101

Invalid parameter.

Invalid parameter.

For details, see the returned error message or contact technical support.