Why Am I Seeing an Error Message That Says Identity of Remote Computer Cannot be Verified When I Log In to a Windows ECS?


An error message is displayed indicating that the identity of the remote computer cannot be verified. You are required to enter the password and log in again.

**Figure 1** Protocol error

Figure 1 Protocol error

Possible Causes

Security software installed on the ECS prevents logins from unknown IP addresses.


  • Uninstall the security software.

  • Open the security software and enable the default login mode.