Error Codes

Context

• An error code returned by an API does not correspond to one error message. The following table lists only common error messages.

• Most ECS APIs are asynchronous. Some error codes are displayed in the returned messages for task viewing requests. HTTP status codes may not be accurate.

• The ECS service is strongly dependent on other services, such as network and storage. If the reported error messages contain information about ECS-depended services, contact technical support for troubleshooting.

• If the system displays an error code when you perform operations on the management console, see "How Do I Handle Error Messages Displayed on the Management Console?" in the Elastic Cloud Server User Guide for troubleshooting.

Error Codes

HTTP Status Code	Error Code	Error Message	Description	Solution
400	Ecs.0000	Request error. Try again later or contact customer service.	Request error.	Check the request body according to the returned error message.
400	Ecs.0001	Insufficient ECS quota. Contact customer service to increase quota.	The number of ECSs has reached the maximum allowed.	Apply for a higher quota of the corresponding resource according to the returned error message.
400	Ecs.0002	A system exception occurred. Try again later or contact customer service.	Failed to submit the task.	Contact technical support to locate the fault.
403	Ecs.0003	You do not have permission to perform this operation. Contact customer service to obtain permission.	You do not have permission or your balance is insufficient.	Check whether the account balance is insufficient or the account is frozen according to the returned error message.
400	Ecs.0004	A system exception occurred. Try again later or contact customer service.	Authentication failed.	For details, see the returned error message or contact technical support.
400	Ecs.0005	Invalid parameter values. Contact customer service.	Invalid parameters.	Check whether the request body is of the correct JSON structure according to the API reference.
400	Ecs.0007	A system exception occurred. Try again later or contact customer service.	Invalid image attributes.	Adjust the specifications or image type.
400	Ecs.0008	A system exception occurred. Try again later or contact customer service.	Invalid flavor attributes.	Contact technical support to check whether the flavor registration is valid.
400	Ecs.0009	Another flavor must be used for resizing.	The flavor is not changed.	Select a flavor different from the current flavor.
400	Ecs.0010	The private IP address is already being used. Select another IP address.	The private IP address is already in use.	Change the port.
400	Ecs.0011	Ensure the password meets the password complexity requirements.	Failed to meet password complexity requirements.	Check the password length and change the password.
400	Ecs.0012	The subnet does not contain enough IP addresses. Release some IP addresses or select a different subnet.	The number of IP addresses in the subnet is insufficient.	Check whether the floating IP addresses of the subnet are used up.
400	Ecs.0013	The current EIP quota limit has been reached. Apply to increase the quota.	Insufficient EIP quota.	Apply for a higher EIP quota because the EIP quota is insufficient.
400	Ecs.0014	Incorrect VPC, subnet, or security group parameter values.	Invalid VPC parameters.	Check whether the subnets belong to the same VPC.
400	Ecs.0015	Invalid disk type for this type of ECS. Select a valid disk type and try again.	The disk of this type is not applicable to the ECS.	Check whether the disk type is supported by the flavor.
400	Ecs.0017	The status of the selected disk does not meet the attachment requirements on the ECS. Select an available disk for attaching.	The ECS is not the target one that the system disk or data disk is to be attached.	Check whether the __system__server_id value in disk metadata is the same as the UUID of the ECS to which the system disk or data disk is to be attached.
400	Ecs.0021	Insufficient EVS disk quota. Contact customer service to increase quota.	Insufficient EVS disk quota.	Apply for a higher EVS disk quota.
400	Ecs.0022	Insufficient ECS group quota. Contact customer service to increase quota.	The number of ECSs in the ECS group exceeded the upper limit.	Apply for a higher ECS quota for an ECS group.
400	Ecs.0023	project_id in token mismatches with project_id in url.	Invalid token, or the project ID in the token is different from that in the URL.	Apply for a valid token or check the project ID in the URL.
400	Ecs.0025	EVS is not authorized to obtain KMS keys for encrypting EVS disks.	EVS is not authorized to obtain KMS keys for encrypting EVS disks.	Authorize EVS to obtain KMS keys for encrypting EVS disks.
400	Ecs.0029	The flavor does not exist.	The flavor does not exist or has been abandoned.	Change another flavor.
400	Ecs.0030	The ECS has been frozen and does not support specifications modification.	The ECS has been frozen.	Check whether the account has been frozen or contact technical support.
400	Ecs.0031	The image does not exist.	The image does not exist.	Change another image.
400	Ecs.0032	The image is not in Active state.	The image is not in Active state.	Change another image.
400	Ecs.0034	The full-ECS backup does not exist or has been deleted.	The full-ECS backup does not exist or has been deleted.	Change another image.
400	Ecs.0036	The flavor does not support automatic recovery.	The flavor does not support automatic recovery.	Change another flavor.
400	Ecs.0037	The flavor does not support SCSI disks.	The flavor does not support SCSI disks.	Change another flavor or type.
400	Ecs.0038	The subnet does not exist.	The subnet does not exist.	Adjust the network parameter settings.
400	Ecs.0039	The specified IP address does not belong to the subnet.	The specified IP address does not belong to the subnet.	Change the specified private IP address.
400	Ecs.0041	Invalid description field.	Invalid description field.	Modify the service description field.
400	Ecs.0042	The number of attached data disks exceeds the maximum allowed limit.	The number of attached data disks exceeds the maximum allowed limit.	Adjust the number of attached data disks.
400	Ecs.0043	The disk type does not exist.	The disk type does not exist.	Change the disk type.
400	Ecs.0044	The disk of this type has been sold out.	The disk of this type has been sold out.	Change the disk type.
400	Ecs.0045	The bandwidth exceeds the maximum allowed limit.	The bandwidth exceeds the maximum size allowed.	Adjust the bandwidth.
400	Ecs.0046	When creating an ECS using an image, ensure that the type of the attached data disk is the same as that required by the image.	The disk type of the ECS is different from that of the snapshot image.	Change the disk type.
400	Ecs.0048	Ensure that the image status is Normal and that the status of the CSBS backup associated with the image is Available or Creating, and try again later.	The full-ECS image is unavailable.	Check the full-ECS image.
400	Ecs.0050	The number of NICs attached to the ECS exceeds the quota.	The number of NICs attached to the ECS exceeds the maximum value allowed.	Adjust the number of NICs.
400	Ecs.0051	Only SCSI disks can be attached to the ECSs of this flavor.	The attached disk is not of SCSI type.	Change the disk type.
400	Ecs.0052	Only SCSI system disks can be attached to the ECSs of this flavor.	The attached system disk is not of SCSI type.	Change the system disk type.
400	Ecs.0053	Only SCSI data disks can be attached to the ECSs of this flavor.	The attached data disk is not of SCSI type.	Change the data disk type.
400	Ecs.0057	The disk has already been attached to the ECS and you cannot repeatedly attach it.	The disk has been attached to the ECS.	Attach a new disk to the ECS.
400	Ecs.0058	You do not have permission to use a third-party image to create ECSs.	The provideId of the image does not match the account ID.	Check the account permission and image.
400	Ecs.0062	The flavor does not support the driver mode.	The flavor does not allow settings of the NIC driver type.	Change another flavor.
400	Ecs.0064	The VPC ID in the request is inconsistent with that in the main subnet ID.	Inconsistent VPC ID in the request body from that in the primary NIC.	Adjust the NIC parameter settings.
403	Ecs.0066	This operation cannot be performed because real-name authentication has not been completed.	Restricted due to lack of real-name authentication.	Check whether the account is restricted due to lack of real-name authentication.
403	Ecs.0067	Insufficient account balance.	Restricted due to insufficient balance.	Check whether the account is restricted due to insufficient balance.
403	Ecs.0068	This operation cannot be performed by partners.	Restricted due to a non-partner.	Check whether the account is restricted due to a non-partner.
403	Ecs.0069	You have not associated a payment method with your account.	Restricted due to incomplete payment information.	Check whether the payment information of the account is complete.
403	Ecs.0070	Insufficient budget. Contact the enterprise administrator and request for a budget increase.	Restricted because account budget of the enterprise department is insufficient.	Check whether the budget of the enterprise department account is sufficient.
403	Ecs.0071	This operation cannot be performed because your account has been suspended.	Restricted due to a malicious account.	Check whether the account is malicious.
400	Ecs.0073	The system disk is being backed up. Wait until the execution is complete and try again.	The system disk is being backed up.	You are not allowed to delete a system disk that is being backed up.
400	Ecs.0074	Window images do not support external users.	External users are not allowed to create Windows ECSs.	External users, including non-internal users and non-third-party users, are not allowed to purchase Windows images.
400	Ecs.0075	Partners only support Windows images.	Partners can purchase only Windows images.	Purchase only Windows images.
400	Ecs.0085	The server does not have the interface.	The ECS does not have the NIC.	Replace a NIC.
400	Ecs.0086	The interface is not the primary interface.	The NIC is not the primary NIC.	Replace a NIC.
400	Ecs.0090	Image license type is BYOL, the BYOL feature is not supported at this time.	BYOL image features are not supported in this region.	Change the image or contact technical support.
400	Ecs.0100	The ECS status does not meet requirements. Make the ECS in the required status and try again.	The ECS status does not meet requirements.	The ECS in the current state does not support this operation. Try again later.
400	Ecs.0101	The system disk is currently unresponsive. Try again later or contact customer service.	Abnormal system disk status.	For details, contact technical support.
400	Ecs.0102	The data disk is currently unresponsive. Try again later or contact customer service.	The system disk status does not allow the disk to be detached.	Check the system disk status.
400	Ecs.0103	The disk can be attached to a server only if it exists and the state must be in the available. Make sure the disk state is available and try again.	The disk is unavailable.	Check the disk status or contact technical support to change the disk status.
400	Ecs.0104	The number of EVS disks that can be attached to the ECS exceeds the maximum number allowed. Decrease the number of EVS disks to be attached and try again.	Insufficient ECS disk quota for attaching more disks.	Adjust the number of attached disks.
400	Ecs.0105	No system disk found. Attach the system disk to the ECS and try again.	Failed to query the ECS system disk.	Check whether the ECS has a system disk attached.
400	Ecs.0106	A network exception occurred. Try again later or contact customer service.	Abnormal network status.	Contact technical support to locate the fault.
403	Ecs.0110	Contact the main account to obtain permission.	Operations are prohibited on the client due to permissions.	You do not have the permission to perform such an operation. Check token permissions. For details, see the error message returned by the API.
400	Ecs.0111	The EVS disk has been detached from the ECS. Refresh the disk list and check the disk.	The disk is not in the attachment list.	Check whether the selected disk has been attached to the ECS, or replace the disk.
404	Ecs.0114	The ECS does not exist.	The ECS cannot be detected.	Check whether the ECS has been created.
400	Ecs.0118	The number of ECSs exceeds the maximum allowed limit.	The number of tasks in a batch is greater than the upper limit.	Check the number of ECSs in the batch.
400	Ecs.0121	The disk cannot be attached to the ECS because the disk and the ECS are in different failure domains.	Failed to attach the disk because the ECS and the disk are in different failure domains.	Select a disk that is in the same failure domain as that of the target ECS.
400	Ecs.0201	Failed to create the NIC. Try again later or contact customer service.	Failed to create the NIC.	For details, see the returned error message or contact technical support.
400	Ecs.0202	Failed to create the system disk. Try again later or contact customer service.	Failed to create the system disk.	For details, see the returned error message or contact technical support.
400	Ecs.0203	Failed to create the data disk. Try again later or contact customer service.	Failed to create the data disk.	For details, see the returned error message or contact technical support.
400	Ecs.0204	Failed to create the ECS. Try again later or contact customer service.	Failed to create the ECS.	For details, see the returned error message or contact technical support.
400	Ecs.0205	Failed to attach the data disk. Try again later or contact customer service.	Failed to attach the data disk.	For details, see the returned error message or contact technical support.
400	Ecs.0207	Failed to modify the ECS specifications. Try again later or contact customer service.	Failed to modify ECS specifications.	For details, see the returned error message or contact technical support.
400	Ecs.0208	A system exception occurred. Try again later or contact customer service.	Failed to update the image metadata.	For details, see the returned error message or contact technical support.
400	Ecs.0209	Failed to modify the ECS specifications. Try again or contact customer service.	Failed to confirm the ECS specifications modification.	For details, see the returned error message or contact technical support.
400	Ecs.0210	A system exception occurred. Try again later or contact customer service.	Failed to assign the floating IP address.	For details, see the returned error message or contact technical support.
400	Ecs.0211	Failed to create the NIC. Try again later or contact customer service.	Failed to create the NIC QoS.	For details, see the returned error message or contact technical support.
400	Ecs.0212	Failed to assign the private IP address. Try again later or contact customer service.	Failed to allocate the private IP address.	For details, contact technical support.
400	Ecs.0213	Failed to update the port attributes. Try again later or contact customer service.	Failed to update the port attributes.	For details, see the returned error message or contact technical support.
400	Ecs.0214	Failed to create the network. Try again later or contact customer service.	Failed to create the network.	For details, see the returned error message or contact technical support.
400	Ecs.0216	Failed to create the subnet. Try again later or contact customer service.	Failed to create the subnet.	For details, see the returned error message or contact technical support.
400	Ecs.0217	Failed to attach the NIC. Try again later or contact customer service.	Failed to attach the NIC.	For details, see the returned error message or contact technical support.
400	Ecs.0219	Failed to create the ECS. Try again later or contact customer service.	Failed to create the ECS.	For details, see the returned error message or contact technical support.
400	Ecs.0221	Cold migration from a dedicated host to the same dedicated host is not supported.	Failed to migrate the ECS.	For details, see the returned error message or contact technical support.
400	Ecs.0226	Failed to start.	Failed to start the ECS.	For details, see the returned error message or contact technical support.
400	Ecs.0227	Failed to reboot.	Failed to restart the ECS.	Modify according to the returned error message or contact technical support.
400	Ecs.0301	Failed to query the ECS. Try again later or contact customer service.	Failed to query the ECS.	For details, see the returned error message or contact technical support.
400	Ecs.0302	Failed to query the ECS quota of the tenant. Try again later or contact customer service.	Failed to query the ECS quota of the tenant.	For details, see the returned error message or contact technical support.
400	Ecs.0303	Failed to query the ECS specifications. Try again later or contact customer service.	Failed to query the flavor.	For details, see the returned error message or contact technical support.
400	Ecs.0304	Failed to query the image. Try again later or contact customer service.	Failed to query the image.	Contact technical support to check whether the image has been correctly registered or to check other causes.
400	Ecs.0306	Failed to query the backup. Try again later or contact customer service.	Failed to query the backup.	For details, see the returned error message or contact technical support.
400	Ecs.0307	Failed to query the port. Try again later or contact customer service.	Failed to query the port.	For details, see the returned error message or contact technical support.
400	Ecs.0308	Failed to query the ECS quota of the tenant. Try again later or contact customer service.	Failed to query the ECS quota of the tenant.	For details, see the returned error message or contact technical support.
400	Ecs.0309	Failed to create the NIC. Try again later or contact customer service.	Failed to query the NIC QoS.	For details, see the returned error message or contact technical support.
400	Ecs.0310	A system exception occurred. Try again later or contact customer service.	Failed to view the network information.	For details, see the returned error message or contact technical support.
400	Ecs.0311	Failed to obtain the disk type. Try again later or contact customer service.	Failed to query the disk type.	For details, see the returned error message or contact technical support.
400	Ecs.0313	ECS group query failed.	Failed to query the ECS group.	For details, see the returned error message or contact technical support.
400	Ecs.0314	The key pair does not exist. Refresh the key pair list and check key pair	Failed to obtain the key pair.	For details, see the returned error message or contact technical support.
400	Ecs.0315	Failed to call the nova API to query the auto recovery status.	Failed to obtain the automatic recovery status.	For details, see the returned error message or contact technical support.
400	Ecs.0319	Insufficient resources for this flavor. Try another flavor.	Insufficient flavor capacity.	Apply for expanding the flavor capacity.
400	Ecs.0320	AZ query failed.	Failed to obtain AZs.	For details, see the returned error message or contact technical support.
400	Ecs.0321	Console logs query failed.	Failed to query ECS console logs.	For details, see the returned error message or contact technical support.
400	Ecs.0322	Subnet query failed.	Failed to query details of the subnet.	For details, see the returned error message or contact technical support.
400	Ecs.0323	Failed to query the NIC attached to the ECS.	Failed to query the NIC attachment to an ECS.	For details, see the returned error message or contact technical support.
400	Ecs.0401	Failed to release the port. Try again later or contact customer service.	Failed to undo the operation performed on the port.	For details, see the returned error message or contact technical support.
400	Ecs.0402	Failed to release the system disk. Try again later or contact customer service.	Failed to undo the operation performed on the system disk.	For details, see the returned error message or contact technical support.
400	Ecs.0403	Failed to release the ECS. Try again later or contact customer service.	Failed to undo the operation performed on the ECS.	Contact technical support to locate the fault.
400	Ecs.0405	Failed to release the data disk. Try again later or contact customer service.	Failed to undo the operation performed on the data disk.	For details, see the returned error message or contact technical support.
400	Ecs.0501	Failed to delete the ECS. Try again later or contact customer service.	Failed to delete the ECS.	Try again later.
400	Ecs.0502	Failed to delete the private IP address. Try again later or contact customer service.	Failed to delete the private IP address.	For details, see the returned error message or contact technical support.
400	Ecs.0503	Failed to obtain the system disk. Try again later or contact customer service.	Failed to query the system disk.	For details, see the returned error message or contact technical support.
400	Ecs.0507	Failed to delete the NIC. Try again later or contact customer service.	Failed to delete the NIC.	Check the NIC type.
501	Ecs.0603	The commands are being executed. Try again later.	Other commands are being executed. Try again 1 minute later.	Try again 1 minute later.
400	Ecs.0605	ECS locked.	The ECS is locked.	Check whether the ECS is locked. If so, unlock it.
400	Ecs.0611	Batch operation failed.	Requesting for a batch operation failed.	Rectify the fault based on the returned error information and submit the request again.
404	Ecs.0614	The ECS does not exist.	The ECS cannot be detected.	Check whether the ECS exists.
500	Ecs.0615	The thread list is empty.	An error has occurred in the request from an ECS.	An internal system error occurred. Contact technical support to locate the fault.
400	Ecs.0616	Failed to update the ECS name.	Failed to modify the ECS.	Try again later or contact technical support.
400	Ecs.0617	Failed to modify attribute. Please try again later or contact customer service.	Failed to modify the attributes of the disk attached to an ECS.	For details, see the returned error message or contact technical support.
400	Ecs.0618	Failed to change the IP address of the ECS NIC.	Failed to change the IP address of the ECS NIC.	For details, see the returned error message or contact technical support.
400	Ecs.0707	The product has not been registered.	The product does not exist.	Contact technical support to locate the fault.
400	Ecs.0810	The ECS flavor is the same as the target flavor.	The target specifications are the same as the current ECS specifications.	Change another specifications.
400	Ecs.0905	The number of tags exceeds the maximum allowed limit.	The number of tags exceeds the maximum number allowed.	Decrease the number of tags.
400	Ecs.0906	Failed to comply with tag character set specifications.	Invalid tag attribute.	Create a tag again.
400	Ecs.0907	Invalid tag character set.	Invalid tag character set.	Create a tag again.
400	Ecs.0908	The tag key cannot be duplicate.	Duplicate tag key.	Create a tag again.
400	Ecs.0909	The flavor does not support the disk type.	The flavor does not support the disk type.	Change the flavor or disk type.
400	Ecs.0911	Invalid dedicated storage type of the disk.	Invalid dedicated storage type of the disk.	Modify parameter settings for the dedicated storage type.
400	Ecs.0912	Invalid disk encryption key.	Invalid disk encryption attribute.	Modify parameter settings for the disk encryption attribute.
400	Ecs.0913	The number of ECSs to be created exceeds the maximum allowed limit	The number of ECSs to be created exceeds the maximum allowed limit.	Decrease the number of ECSs to be created.
400	Ecs.0914	The length of the ECS name exceeds the maximum allowed limit.	The length of the ECS name exceeds the maximum allowed limit.	Change the ECS name.
400	Ecs.0915	The length of the ECS name exceeds the maximum allowed limit.	The ECS name contains invalid characters.	Change the ECS name.
400	Ecs.0919	The NIC has been attached to another instance.	The port does not allow attaching.	Change the port.
400	Ecs.1000	A system exception occurred. Try again later or contact customer service.	Failed to call the Nova API.	Internal calling error. Try again later or contact technical support.
400	Ecs.1001	A system exception occurred. Try again later or contact customer service.	OpenStack access error.	The ECS is abnormal due to an OpenStack exception. Contact technical support.
400	Ecs.1002	A system exception occurred. Try again later or contact customer service.	OpenStack access timed out.	If you are switching a VPC, attaching or detaching a NIC or disk, or changing or reinstalling an OS, stop the process first and try again. If the retry timed out, contact technical support.
400	Ecs.1100	A system exception occurred. Try again later or contact customer service.	Failed to access IAM.	For details, see the returned error message or contact technical support.
400	Ecs.1200	A system exception occurred. Try again later or contact customer service.	Failed to access the VPC.	For details, see the returned error message or contact technical support.
400	Ecs.1201	A system exception occurred. Try again later or contact customer service.	VPC access timed out.	The task timed out. For details, contact technical support.
400	Ecs.1300	A system exception occurred. Try again later or contact customer service.	EVS access timed out.	For details, see the returned error message or contact technical support.
403	Pdp.0001	Policy does not allow %s to be performed.	API authentication failed.	Add permissions on IAM. For details, see API permissions.
202	Common.0024	exceeds flow over limit	Limited by traffic control.	The number of concurrent requests has exceeded the upper limit. Try again later.
400	Common.0002	The request body cannot be left blank.	Empty request body.	Check the request body.
400	Common.0011	Failed to query system tasks.	Invalid job ID.	Check whether the source of the job ID is correct.
400	Common.0018	The project ID in the URL is different from that in the token.	Invalid token, or the project ID in the token is different from that in the URL.	Check whether the tenant token is correct.
400	Common.0020	A system exception occurred. Try again later or contact customer service.	Failed to retry the task.	Contact technical support.
400	Common.0021	Subjob fails.	An error has occurred in job query.	Try again later or contact technical support.
400	Common.0022	Mission fails.	An error has occurred in job submission.	Contact technical support.
400	Common.0999	The system was broken, exit.	Task terminated.	Contact technical support.
400	Common.0025	Query job Error because %s.	An error has occurred in job query.	Try again later or contact technical support.
400	Common.0026	Fail to get Region Info	An error occurred in AZ query.	Try again later or contact technical support.
401	Common.0013	Invalid token.	Invalid token.	Check whether the tenant token is correct.
500	Common.0001	A system exception occurred. Try again later or contact customer service.	A system exception occurred.	Contact technical support.
429	Common.1503	Api flow control Error because %s.	Limited by API traffic control.	Too many APIs are being executed. Try again later.

last updated: 2024-12-17 08:54 UTC - commit: 60d73b5e88a7b9e2d4d3346634d7fac6006f7365