Error Codes

Status Code

Error Code

Error Message

Description

Solution

202

CSS.0011

This operation cannot be performed because another operation is being performed on the instance or the instance is faulty. Please try again later.

This operation cannot be performed because another operation is being performed on the instance or the instance is faulty.

Please try again later.

400

CSS.0001

Incorrect parameters.

Incorrect parameters.

Change the parameters based on the displayed information.

400

CSS.0006

The request is null. Enter the request parameters.

The request is null. Enter a request parameter.

Enter the request parameters based on the error message.

400

CSS.0017

Invalid parameter letter case.

Invalid parameter letter case.

Set this parameter based on the naming rules.

400

CSS.0021

The account is frozen.

Frozen account.

Contact technical support.

400

CSS.0026

The log size is too large.

The log size is too large.

Contact technical support.

400

CSS.0036

Internal error.

An internal error occurred.

Try again later or contact technical support.

400

CSS.0047

The cluster does not exist or has been deleted.

The cluster does not exist or has been deleted.

The operation cannot be performed because the cluster does not exist.

400

CSS.0048

The OBS bucket does not exist.

The OBS bucket does not exist.

Check whether the OBS bucket exists or whether the user has the permission to access the bucket.

400

CSS.0050

Invalid cluster administrator password.

Invalid cluster administrator password.

Reset the password based on the API description.

400

CSS.0051

The current policy does not allow the #actionName# operation.

The current policy does not allow the #actionName# operation.

Grant the required permissions to the account.

400

CSS.0052

Insufficient CPU quota.

Insufficient CPU quota.

Release unused clusters, reduce the number of CPUs, and increase the quota.

400

CSS.0053

Insufficient resource quota on the node.

Insufficient resource quota on the node.

Release unused clusters, reduce the number of new nodes, and increase the quota.

400

CSS.0054

Insufficient memory quota.

The memory resources are insufficient.

Release unused clusters, reduce the size of the memory you want to modify, and increase the quota.

400

CSS.0055

Insufficient disk quota.

Insufficient disk quota.

Release unused clusters, reduce the size of disks, and increase the quota.

400

CSS.0060

Insufficient disk capacity quota.

Insufficient disk capacity.

Release unused resources, reduce the disk capacity required, and increase the quota.

400

CSS.0061

Insufficient EIP quota.

Insufficient EIP quota.

Release unused resources and increase the quota.

400

CSS.0062

Insufficient ELB quota.

Insufficient ELB quota.

Release unused resources and increase the quota.

400

CSS.0063

Insufficient VPC endpoint quota.

Insufficient VPC endpoint resources.

Release unused resources and increase the quota.

400

CSS.0064

Insufficient subnet IP address quota.

Insufficient subnet IP addresses.

Release unused resources and increase the quota.

400

CSS.0065

The disk has been sold out.

The disk has been sold out.

Contact technical support.

400

CSS.0066

Invalid password.

Invalid password.

Reset the password based on the API description.

400

CSS.0068

The flavor has been sold out.

The flavor has been sold out.

Release unused resources.

400

CSS.0069

The disk has been sold out.

The disk has been sold out.

Release resources or increase the quota.

400

CSS.0070

Interconnection with the enterprise project is not supported.

Interconnection with the enterprise project is not supported.

This site does not support enterprise projects.

400

CSS.0071

Invalid bandwidth size.

Invalid bandwidth size.

Change the bandwidth size based on the error information.

400

CSS.0072

Failed to create the SMN agency. Check whether the account has the required permission.

Failed to create the SMN agency. Check whether the account has the permission to create an SMN agency.

Grant the required permissions to the account.

400

CSS.0074

The number of data nodes (including cold nodes) must be greater than or equal to three.

The number of data nodes (including the cold node) must be greater than or equal to 3.

Add nodes for the cluster or cancel the backup verification.

400

CSS.0075

The target flavor is not supported.

The target flavor is not supported.

The target flavor must be smaller than the original one.

400

CSS.0076

Invalid node role type.

Invalid node role type.

Change the role type based on the API parameter description.

400

CSS.0077

The cluster is being scaled out or scaled in.

The cluster is being scaled out or scaled in.

Perform the operation after the cluster status becomes Available.

400

CSS.0078

The cluster is in a status that does not support upgrade.

The cluster is in a status that does not support upgrade.

Perform the operation after the cluster status becomes normal.

400

CSS.0080

The default agency already exists. Check whether the agency has the required permissions before using it.

The default agency already exists. Check whether the agency has the required permissions before using it.

Check whether the account has the required permissions.

400

CSS.0081

Failed to create the agency. Check whether the account has the permission to create an agency.

Failed to create the agency. Check whether the account has the permission to create an agency.

Grant the required permissions to the account.

400

CSS.0082

The record does not exist.

Record not found.

Contact technical support.

400

CSS.0083

Some indexes have not been backed up. Perform full index backup in the snapshot module of the cluster.

Some indexes have not been backed up. Perform full index backup in the snapshot module of the cluster.

Perform full index backup in the snapshot module of the cluster.

400

CSS.1111

Invalid scale-out parameters.

Invalid scale-out parameters.

Check whether the scale-out parameters are correct.

400

CSS.1112

The number of instances has reached the quota.

The number of instances has reached the quota.

Delete some clusters or increase the quota.

400

CSS.1119

The Kibana public access already exists.

The Kibana public access already exists.

Do not repeatedly bind an IP address for Kibana public access.

400

CSS.1120

The Kibana public access does not exist.

The Kibana public access does not exist.

Bind an IP address for Kibana public access.

400

CSS.1122

To change the security mode, disable the public access and try again.

To change the security mode, disable the public access and try again.

Disable public network access.

400

CSS.1123

To change the security mode, disable the Kibana public access and try again.

To change the security mode, disable the Kibana public access and try again.

Disable the Kibana public access.

400

CSS.2026

This is a weak password. Enter a strong password.

This is a weak password. Enter a strong password.

Enter a strong password.

400

CSS.3011

Invalid retention period.

Invalid retention period.

Check whether the value is an integer ranging from 1 to 90.

400

CSS.3016

The backup file is being deleted. Try again later.

The backup file is being deleted. Try again later.

Perform the operation after the backup file is deleted.

400

CSS.3026

The backup file does not exist.

The backup file does not exist.

An internal error occurred.

400

CSS.3030

The new instance volume cannot be smaller than the old instance volume.

The new instance volume cannot be smaller than the old instance volume.

Change the parameter values as prompted.

400

CSS.5002

Invalid database type.

Invalid database type.

Currently, only Elasticsearch is supported.

400

CSS.5003

Invalid database version.

Invalid database version.

Elasticsearch and Kibana support versions 7.6.2 and 7.10.2.

400

CSS.5004

The datastore parameter is not specified.

The datastore parameter is not specified.

Set the datastore field.

400

CSS.5005

The database type or version is not supported.

Database type or version not supported.

Elasticsearch and Kibana support versions 7.6.2 and 7.10.2.

400

CSS.5006

Flavor is illegal.

The selected flavors are invalid.

Change the flavors based on the API parameter description.

400

CSS.5007

The selected flavors do not exist.

The selected flavor does not exist.

Change the flavors based on the API parameter description.

400

CSS.5008

Invalid volume type.

Invalid volume type.

Select a correct volume type.

400

CSS.5009

Invalid volume size.

Invalid volume size.

Enter a valid range.

400

CSS.5011

Invalid AZ.

Invalid AZ.

Select a correct AZ.

400

CSS.5017

Invalid retention period of automated backups.

Invalid retention period of automated backups.

Check whether the retention period of automated backups is set to 1 to 90 days.

400

CSS.5018

Invalid automated backup period.

Invalid automated backup period.

Only the full hour backup is supported. Add the time zone at the end of the time. The format is HH:mm z.

400

CSS.5020

Invalid automated backup start time.

Invalid automated backup start time.

Set a valid backup time based on the API parameter description.

400

CSS.5021

The VPC does not exist or does not belong to the user.

The VPC does not exist or does not belong to the user.

Check whether the VPC is correct.

400

CSS.5023

The security group does not exist or does not belong to the VPC.

The security group does not exist or does not belong to the VPC.

Check whether the security group is correctly configured.

400

CSS.5033

The volume size is not an integer multiple of 10.

The volume size is not an integer multiple of 10.

The volume size must be an integral multiple of 4 or 10.

400

CSS.5036

Datastore does not exist.

Datastore does not exist.

Currently, only Elasticsearch is supported.

400

CSS.5037

The parameter does not exist.

The parameter does not exist.

Check the parameter value range based on the API reference.

400

CSS.5038

The value of the parameter is out of range.

The parameter value is out of range.

Change the parameter values as prompted.

400

CSS.5039

Duplicate parameters.

Duplicate parameters.

Delete duplicate parameters.

400

CSS.5044

Invalid backup prefix.

Invalid backup prefix name.

Reset the backup prefix based on the API parameter description.

400

CSS.5046

NICS is left blank.

NICS is left blank.

Enter NICS (VPC and subnet information).

400

CSS.5047

Invalid instance quantity.

Invalid instance quantity.

Check the parameter value range based on the API parameter description.

400

CSS.5048

Invalid extended parameters.

Invalid extended parameters.

This error code is generated when an internal error occurred.

400

CSS.5049

Invalid cluster name.

Invalid cluster name.

Change the cluster name.

400

CSS.5050

The cluster name already exists.

The cluster name already exists.

Change the cluster name.

400

CSS.5051

Invalid IP address.

Invalid IP address.

Enter a correct IP address.

400

CSS.5052

Available zone is illegal.

Invalid AZ.

Select a correct AZ.

400

CSS.5055

Invalid flavor ID.

Invalid flavor ID.

Change the flavor ID based on the API parameter description.

400

CSS.5056

Invalid string length.

The character string length is invalid.

Check the supported character string length based on the displayed information.

400

CSS.5057

The cluster name contains invalid characters or the name length is not allowed.

The cluster name contains invalid characters or the name length is invalid.

Change the cluster name.

400

CSS.5059

Invalid database username.

Invalid database user name.

Currently, only Elasticsearch is supported.

400

CSS.5061

Invalid volume type.

Invalid volume type.

Check whether the volume type is supported based on the API reference.

400

CSS.5063

Invalid value of the Specific parameter.

Invalid Specific field.

Internal error.

400

CSS.5068

Invalid hard disk parameters.

Invalid hard disk parameters.

Contact technical support.

400

CSS.5069

Invalid node quantity.

The number of nodes is invalid.

Change the number of nodes based on the API parameter description.

400

CSS.5073

Instances of this type cannot be restarted separately.

Instances of this type cannot be restarted separately.

Do not select a type that is not contained in the resource.

400

CSS.5074

Subnet does not belong to VPC

The subnet does not belong to the VPC.

Check and enter correct subnet parameters.

400

CSS.5077

Invalid cluster name.

Invalid cluster name.

Change the cluster name.

400

CSS.5078

Invalid disk size.

The disk size is beyond the valid range.

Change the disk size range based on the API parameter description.

400

CSS.5087

Inconsistent disk specifications are used for the same type of instances.

The same instance type does not meet disk consistency requirements.

Internal error.

400

CSS.5088

The SSL is not globally consistent.

The SSL is not globally consistent.

Internal error.

400

CSS.5090

In this status, the current operation is not allowed.

In this status, the current operation is not allowed.

Rectify the fault based on the error information and then perform the operation again.

400

CSS.5091

The number of nodes has reached the upper limit. Contact the administrator.

The number of nodes has reached the upper limit. Contact the administrator.

Adjust the number of nodes.

400

CSS.5092

Invalid storage information.

Invalid storage information.

Internal error.

400

CSS.5093

Invalid node specifications.

Invalid node specifications.

Change the node specifications based on the API used to obtain the instance specifications list.

400

CSS.5094

Invalid node scale-out type.

The node scale-out type is invalid.

Check and enter a valid node type.

400

CSS.5095

The current instance type does not support this operation.

The current instance type does not support this operation.

The local disk does not support this operation.

400

CSS.5098

Invalid EIP binding type.

Invalid EIP binding type.

Change the EIP binding type based on the API parameter description.

400

CSS.5106

Invalid instance type.

Invalid instance type.

Enter a correct instance type.

400

CSS.5107

Invalid cluster mode.

Invalid cluster mode.

Internal error.

400

CSS.5110

Inconsistent parameter groups are used for the same type of instances.

Parameter groups of instances of the same type are inconsistent.

Internal error.

400

CSS.5111

The backup file ID does not exist.

The backup file ID does not exist.

Contact technical support.

400

CSS.5130

Invalid agency name.

Invalid agency name.

Perform operations based on the error information.

400

CSS.5134

The total number of master nodes must be an odd number.

The total number of master nodes must be an odd number.

Change the parameters based on the error information.

400

CSS.5135

The disk size must be a multiple of 20.

The disk size must be a multiple of 20.

Change the parameters based on the error information.

400

CSS.5137

Invalid tag key.

Invalid tag key.

Change the parameter based on the error information.

400

CSS.5138

Invalid tag value.

Invalid tag value.

Change the parameter based on the error information.

400

CSS.5140

The cluster does not support this operation.

The cluster does not support the operation.

Perform this operation after the cluster status becomes normal.

400

CSS.5141

Tag not found.

The label does not exist.

Check whether the tag in the request body belongs to the cluster.

400

CSS.5158

Only bound public IP addresses can be unbound from clusters.

Only bound public IP addresses can be unbound from clusters.

Check the public access binding status.

400

CSS.5159

Only unbound public IP addresses can be bound to clusters.

Only unbound public IP addresses can be bound to clusters.

Check the public access binding status.

400

CSS.5160

Failed to bind the public IP address. Please try again.

Failed to bind the public IP address. Please try again.

Try again later or contact technical support.

400

CSS.5164

Failed to update the public network access whitelist. Please try again.

Failed to update the public network access whitelist. Please try again.

Try again later or contact technical support.

400

CSS.5167

No data nodes are selected.

No data nodes are selected.

Select at least one data node.

400

CSS.5169

The selected version does not support the security mode.

The selected version does not support the security mode.

For details about how to create a security cluster, see the Cloud Search Service User Guide.

400

CSS.5170

The volume parameter is not required for local disk specifications.

The volume parameter is not required when configuring the local disk specifications.

Delete the specified volume value based on the error information.

400

CSS.5171

If httpsEnable is set to true, authorityEnable cannot be set to false.

If httpsEnable is set to true, authorityEnable cannot be set to false.

If httpsEnable is set to true, authorityEnable cannot be set to false.

400

CSS.5172

The number of instances must be greater than or equal to the number of AZs.

The number of instances must be greater than or equal to the number of AZs.

Increase the number of instances.

400

CSS.5174

Failed to obtain VPC information. Try again later.

Failed to obtain VPC information. Try again later.

Check whether the VPC exists and the network is normal.

400

CSS.5177

The https enable parameter is not specified.

The https enable parameter is not specified.

The httpsEnable parameter is mandatory.

400

CSS.5178

Invalid time zone.

Invalid time zone.

Change the time zone format based on the API parameter description.

400

CSS.5180

Kibana public access is not enabled.

Kibana public access is not enabled.

Enable Kibana public access.

400

CSS.5181

The whitelist does not exist.

The trustlist does not exist.

The current whitelist is empty. Add content to the whitelist and then perform related operations.

400

CSS.5182

The VPC endpoint service is not enabled.

The VPC endpoint service is not enabled.

Enable the VPC endpoint service and then perform related operations.

400

CSS.5300

This operation is not allowed for yearly/monthly clusters.

This operation is not allowed for yearly/monthly clusters.

This operation is forbidden. (Internal error)

400

CSS.5301

This operation is not allowed because the cluster has been frozen.

This operation is not allowed because the cluster has been frozen.

If the account is frozen due to arrears, renew the account.

400

CSS.5302

Invalid subscription period type.

Invalid subscription type.

Modify the subscription period type based on the API parameter description.

400

CSS.5303

Invalid subscription period.

Invalid subscription period.

Modify the subscription period based on the API parameter description.

400

CSS.5304

Invalid auto-renewal parameter.

Invalid auto-renewal parameter.

Modify the renewal parameters based on the API parameter description.

400

CSS.5305

Invalid automated payment parameters.

Invalid automatic payment parameters.

Modify the automatic payment parameters based on the API parameter description.

400

CSS.5306

An unpaid order exists.

An unpaid order exists.

Pay for or cancel the order.

400

CSS.5307

An order is being processed.

An order is being processed.

Wait until the order is processed.

400

CSS.5308

The bandwidth exceeds the limit.

The bandwidth exceeds the limit.

Reduce the bandwidth.

400

CSS.5310

If httpsEnable is set to false, public network access cannot be enabled. If authorityEnable is set to false, Kibana public network access cannot be enabled.

If httpsEnable is set to false, public network access cannot be enabled. If authorityEnable is set to false, Kibana public network access cannot be enabled.

Enable the related functions based on the error information.

400

CSS.5312

Nodes and disks cannot be scaled out at the same time in a cluster billed in yearly/monthly mode.

Nodes and disks cannot be scaled out at the same time in a cluster billed in yearly/monthly mode.

Operation not supported.

400

CSS.5313

Insufficient permissions on the VPC endpoint. Check whether the user has the VPC endpoint administrator role.

Insufficient permissions on the VPC endpoint. Check whether the user has the VPC Endpoint administrator role.

Check related permissions based on the error information.

400

CSS.6000

Failed to create the cluster. Contact technical support or try again later.

Failed to create the cluster. Contact technical support or try again later.

Try again later. If the fault persists, contact technical support.

400

CSS.6001

Failed to scale out the cluster. Contact technical support or try again later.

Failed to scale out the cluster. Contact technical support or try again later.

Try again later. If the fault persists, contact technical support.

400

CSS.6003

Failed to restore the cluster. Contact technical support or try again later.

Failed to restore the cluster. Contact technical support or try again later.

Try again later. If the fault persists, contact technical support.

400

CSS.6004

Failed to create the node due to an ECS exception. Contact technical support or try again later. Error code: #failedReason#.

Failed to create the node due to ECS exception. Error code: #failedReason#! Contact technical support or try again later.

Try again later. If the fault persists, contact technical support.

400

CSS.6009

Failed to create the snapshot. Contact technical support or try again later.

Failed to create the snapshot. Contact technical support or try again later.

Try again later. If the fault persists, contact technical support.

400

CSS.6012

Failed to restore the snapshot because the OBS object does not exist or has been deleted.

Failed to restore the snapshot because the OBS object does not exist or has been deleted.

Ensure that the OBS bucket exists.

400

CSS.6013

Parameters cannot be modified because another operation is being performed on the cluster.

Parameters cannot be modified because another operation is being performed on the cluster.

Ensure that the cluster is available before modifying parameters.

400

CSS.6014

Unchangeable parameters are contained.

Some parameters cannot be modified.

Delete the unchangeable parameters if any and try again.

400

CSS.6015

Parameters are not in the YAML format.

The parameter value is not in YAML format.

Modify the parameter format and try again.

403

CSS.0010

The instance ID or user ID may be null, or the operation is not authorized.

The DB instance ID or user ID may be null, or the operation is not authorized.

Check your permissions.

403

CSS.0015

No resources are found or the access is denied.

No resources are found or access is denied.

Insufficient permission. Add the permission and try again.

403

CSS.5045

The current tenant is not allowed to perform this operation.

The current tenant is not allowed to perform this operation.

Check whether the tenant is frozen or has required permissions.

404

CSS.0002

The instance does not exist.

The instance does not exist.

Check whether the permission and resource exist.

404

CSS.0007

The VM information of the DB instance cannot be found.

The VM information of the DB instance cannot be found.

Try again later or contact technical support.

404

CSS.0016

Resource not found.

The resource is not found.

Check whether the resource exists based on the displayed information.

404

CSS.0022

The instance does not exist or has been deleted.

The instance does not exist or has been deleted.

Check whether the resource exists.

404

CSS.0028

The object does not exist.

The object does not exist.

Check whether the current resource exists based on the displayed information.

404

CSS.1103

The instance does not exist!

The instance does not exist.

Check whether the cluster exists.

404

CSS.3027

The cluster does not exist!

The cluster does not exist.

The cluster does not exist. No operations are supported.

404

CSS.5012

The region or AZ does not exist.

The region or AZ does not exist.

Select a correct region or AZ.

404

CSS.5022

The subnet does not exist or does not belong to the VPC.

The subnet does not exist or does not belong to the VPC.

Check whether the subnet exists and belongs to the VPC.

404

CSS.5042

The source instance does not exist.

The source instance does not exist.

The request body contains an instance that does not exist in the cluster.

409

CSS.0012

Operation is not allowed because the cluster has a standby instance.

Operation is not allowed because the cluster has a standby instance.

Perform the operation after the cluster backup is complete.

409

CSS.0029

The object is being created. Please wait.

The object is being created. Please wait.

The cluster or snapshot is being created. Do not perform other operations.

409

CSS.0031

The object already exists.

The object already exists.

Change the object name.

409

CSS.0043

The snapshot name already exists.

The snapshot name already exists.

Change the snapshot name.

409

CSS.1102

The instance name already exists.

The instance name already exists.

Change the instance name.

409

CSS.3004

Backup is in progress.

Backup is in progress.

Perform the operation after the cluster status is successful.

413

CSS.0030

The number of snapshots reaches the quota.

The number of snapshots reaches the quota.

Release the resources that do not need to be backed up.

415

CSS.0004

Invalid operation.

Invalid operation.

Change the parameters based on the error information.

415

CSS.5108

The operation is not supported.

Operation not supported.

Operation not supported.

419

CSS.0023

Insufficient resource.

Resources are insufficient.

Contact technical support.

422

CSS.0040

The parameter cannot be processed.

The parameter cannot be processed.

Try again later or contact technical support.

500

CSS.0005

Server error.

Server error.

Internal error. Contact technical support.

500

CSS.1004

Database service error.

The database service is abnormal.

Try again later or contact technical support.

500

CSS.9999

Failed to process the request.

Request processing failed.

Check whether the request path and request body are correct as prompted.