Operating Agents

Agent Management allows you to check the deployment and running statuses of the Agents that are connected to APM, and to stop, start, or delete them.

Checking Agents

  1. Log in to the management console.

  2. Click image1 on the left and choose Application > Application Performance Management.

  3. In the navigation pane, choose Application Monitoring > Agent Management.

  4. Check the Agent list.

    1. In the upper left corner of the page, select a target region and application.

    2. Set the search criteria and click image2 in the search box in the upper right corner of the page to filter Agents.

    **Figure 1** Viewing Agents

    Figure 1 Viewing Agents

The following table describes the Agent statuses.

Status

Description

Enabled

The Agent is running properly.

Offline

The Agent is abnormal due to a network error. Check and restore the network.

Disabled

The Agent is manually or globally disabled. Contact technical support.

Batch Operations

  1. In the navigation pane, choose Application Monitoring > Agent Management.

  2. Select target objects and click Operation.

    **Figure 2** Batch operations

    Figure 2 Batch operations

  3. Select Disable Agent, Enable Agent, or Delete Agent.

    **Figure 3** Operating Agents in batches

    Figure 3 Operating Agents in batches

  4. In the dialog box that is displayed, click Yes to disable, enable, or delete the Agents for the selected hosts.

    **Figure 4** Deleting Agents

    Figure 4 Deleting Agents